Celonis and The Hackett Group partner to accelerate ROI with unmatched AI and Process Intelligence solutions
Process mining leader Celonis and The Hackett Group have formed a collaboration to enable clients to see which technologies, including AI, will drive performance for the best ROI opportunities.
Using Celonis Process Intelligence and The Hackett Group’s AI XPLR and ZBrain platforms, companies will harness unmatched process intelligence and agentic workflow solutions and be able to compare their performance against Digital World Class performance standards.
NASDAQ listed The Hackett Group is a leading generative artificial intelligence consultancy and executive advisory firm and the collaboration leverages the group’s globally recognised enterprise benchmarking and business transformation IP.
The collaboration will deliver intelligent enterprise automation that drives measurable business results at unprecedented speed as well as:
- Clarity on the right tech investments: Combining The Hackett Group’s industry benchmarks with Celonis process intelligence and its own benchmarks on leading metrics, such as cycle time, automation rate, and rework rate, organisations can see which technologies, including AI, will drive performance. As part of the partnership, The Hackett Group has certified the Celonis process intelligence operating benchmark framework.
- Precision in their AI deployments: The Hackett Group’s AI XPLR will be able to use process intelligence from the Celonis Process Intelligence Graph, to generate tailored, highly impactful AI use cases and digital transformation recommendations.
- AI that delivers measurable business outcomes at scale: Companies can turn the AI use case recommendations into executable agentic workflows using The Hackett Group’s ZBrain Gen AI development platform and orchestrate those agents with the Celonis Orchestration Engine.
“Together, we are redefining the way companies operate. By combining Celonis’ unique process intelligence, benchmarking insights, and AI orchestration we are enabling the operations of the future: AI-driven and continuously learning and improving,” said Carsten Thoma (pictured), President and Board Director at Celonis.
“We’re helping companies move from intention to action and impact,” said Ted Fernandez, Chairman and CEO of The Hackett Group. “Celonis process intelligence lets companies understand how their business runs and how to make it run better. On that basis, AI XPLR identifies, designs and evaluates potential solutions, and ZBrain delivers the agentic workflows to drive the change.”
The expertise of The Hackett Group is grounded in best practices insights from benchmarking the world’s leading businesses including 97% of the Dow Jones Industrials, 90% of the Fortune 100, 70% of the DAX 40 and 51% of the FTSE 100.
