Cloudera launches Workflow Data Fabric Zero Copy Connector for ServiceNow
Cloudera, the only company bringing Artificial Intelligence (AI) to data anywhere, announced today at ServiceNow’s Knowledge26 conference the availability of a Workflow Data Fabric Zero Copy Connector for ServiceNow, a new integration that seamlessly connects hybrid data lakehouses with intelligent workflows to enable secure, real-time autonomous AI execution, without the need for costly data duplication.
As organisations race to operationalise AI, many are running into a fundamental barrier: their data. Despite strong investment and clear strategies, most enterprises still struggle to access, integrate, and govern data across fragmented environments. In fact, nearly 8 in 10 organisations say their AI initiatives are hindered by incomplete data access. This disconnect is driving demand for new architectures that eliminate data movement and bring AI directly to where data resides.
The connector allows enterprises to query data directly where it already lives, eliminating traditional data movement requirements while maintaining strict security and governance standards. By eliminating the “data movement tax”, organisations can bypass data movement pipelines, reduce costs, and avoid redundant storage while keeping sensitive data (PII, PHI, PCI) secure within protected hybrid environments and compliant with regulations like the EU AI Act, DORA, and HIPAA.
Vini Cardoso (pictured), Chief Technology Officer for Cloudera Australia and New Zealand, said, “Australian organisations are eager to accelerate AI adoption, provided their data remains secure, governed, and trusted. As enterprises in highly regulated sectors like financial services and healthcare shift toward private AI, there is a critical need to power advanced autonomous workflows without moving or duplicating sensitive data. By enabling zero-copy access with full traceability and control, we are helping organisations deploy autonomous AI with confidence – without compromising on security, compliance, or data integrity their industry demands.”
“Enterprises cannot scale autonomous AI without being able to prove why decisions are made,” said Leo Brunnick, Chief Product Officer at Cloudera. “Without this traceability, organisations cannot safely deploy AI agents or meet regulatory demands. This is especially critical for Chief Information Security Officers, Chief Data Officers, and Chief AI Officers, who carry the risk, security, and compliance burden as AI moves from pilot to production-scale operations.”
“Cloudera plays a critical role in breaking down data silos by bringing enterprise data into a single, governed platform where it’s already curated, processed, and trusted,” said Pramod Mahadevan, VP, Data & Analytics Product Ecosystem at ServiceNow. “By leveraging those high-quality insights, we’re able to drive intelligent automation and workflows, enabling closed-loop remediation that helps organisations quickly identify, address, and resolve issues with greater efficiency and confidence on the ServiceNow AI Platform.”
This collaboration builds on a strong, established partnership, with ServiceNow joining Cloudera’s partner AI ecosystem in 2025. Extending this partnership, the new Workflow Data Fabric Zero Copy Connector for ServiceNow enables enterprises to link every AI-driven action back to its source data—without moving sensitive information. As the first-to-market connector delivering hybrid-native, true zero-copy AI governance integrated with ServiceNow, organisations can operationalise AI at scale with the control, compliance, and trust required for production environments.
Learn more about Cloudera’s Workflow Data Fabric Zero Copy Connector for ServiceNow by downloading Cloudera’s recent white paper.
